I went in for Soy Joy and Alpo, but I came out with tons of hair goodies for 90 percent off! Not pictured are my daughter's Skittles which were quickly eaten and her lunch sacks needed for a school field trip.
"Thank you for taking the time to contact CVS/pharmacy with your inquiry. I’ve provided our coupon policies. Although; all final decisions are left to the Store Manager’s discretion.
CVS/pharmacy will accept coupons printed from the Internet. They must have a legible barcode that scans at the register. If the coupon does not scan at the register, the cashier should politely inform you that we are unable to accept your coupon. We do not allow manual overrides at the register for coupons printed from the Internet.
Our registers are set to allow 1 CVS coupon and 1 manufacturer coupon per item. However, the staff should be allowing customers to use Extra Bucks in combination with other CVS coupons since these are coupons you have “earned.” In addition, similarly they should be allowing the use of “offer at the register” coupons which would be an open offer of $3 off of $15 or a certain dollar amount off of a specific item. Since our registers are programmed to only accept 2 coupons (1 CVS, 1 manufacturer) per item if the number of coupons exceed the items purchased a member of management will need to assist the cashier in processing the coupons. I apologize in advance for any inconvenience this may cause.
The BOGO coupon allows you to purchase 2 items and get them both for free. With the manufacturer’s coupons you can combine one with one CVS coupon. You will be responsible for any tax due.
If we can be of further assistance please do not hesitate to contact us. Thank you for taking the time to contact CVS/pharmacy."
So, I understand this to mean that as long as the coupons scan, which mine do, they have to accept them.
Now my problem has become having to talk to the manager with the letter because I know he is going to be irritated about the whole situation. I don't want this to become a confrontational thing, but I am afraid it will be. I am not trying to tell him his job, but I know I am right in this case.
So, how would you approach this?
This table full of goodies took me ten transactions. First off, I also had eight bottles of hand sanitizer for my daughter's school and four bottles of Excedrin that I bought for my dad and left at his house before I took the picture, so those are not included. I also put my Sure Deodorant instead of the Pert Plus in the picture by accident! :)
